Returns

Currently we do not offer an exchange process but do have a return policy that allows for return/rebuy or a straight return. Please review the policy below if you are unhappy with your item.

RETURN POLICY

  • New, non clearance items can returned for the price paid within 30 days of purchase
  • Customers are responsible for the return shipping and original shipping will not be refunded
  • Merchandise must be unworn, unwashed and in the original condition with the tags on
  • Any items received that are damaged, worn, washed or otherwise unsellable will not be refunded and will not be returned back to you
  • All clearance items are final sale

If you would like to return your item(s) please print off our Return Form and follow the instructions.

If you are within Chatham and would prefer to drop-off your returned item and avoid shipping costs, please email us

To ensure we can respond and help you in a timely manner, please send all return-related questions to customerservice@woolydoodle.com.