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Refund policy
Read-to-ship Items
- All returns and exchanges must be accompanied by proof of purchase
- New, non-clearance items can be returned for the price paid within 30 days of receiving your items
- Customers are responsible for the return shipping, and the original shipping will not be refunded
- Merchandise must be unworn, unwashed, and in the original condition with the tags on - if we receive items that are dirty or deemed unsellable / not in new condition, we reserve the ability to not refund the item, and buyer can have item(s) shipped back at their own expense
- If you notice any defects or imperfections with your products, please contact us within 30 days of receiving
- All clearance items are final sale
- To facilitate a return, please download our RETURN FORM and include it with your items - if you do not have access to a printer, please just include the information request on the form on a piece of paper with your return.
Pre-order Items
- Return policy is the same as the above with the following exceptions
- Pre-orders must be returned within 14 days of receiving them
- A $5.00 administrative fee will be withheld from the refund amount